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    Downloading Files from SD Fail

    Reolink Client & APP
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    • rmw_19675342774
      rmw last edited by

      Mac Mini running Yosemite

      RLC-410WS

      FW v2.0.0.1215_16091802

      Using the OS X client in playback I try to download files and get this this error.  See attached.

      Do I still have a setup issue?
      reo.jpg

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      • rmw_19675342774
        rmw last edited by

        But if I use Safari I can download.

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        • Tony_18386862914
          Tony last edited by

          The Reolink Client Software for Mac does not create the file download Folder if it does not exist (bug)

          To fix, all you have to do is manually create the Folder "Download".

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          • Guest
            Anonymous last edited by

            Thanks Anthony, I just assumed this was a bug in the software and was awaiting a new release.  Nice to have a quick fix that allows me to more easily grab video from the NVR and trim it to what I need without having to physically go to the NVR (in the basement) and export from the unit.

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