Anti-virus

[Guest]

Norton antivirus won't let me download new client software. Whats up with this?

https://us.norton.com/security_response/writeup.jsp?docid=2010-051308-1854-99

Filename: reolink client windows v7.1.2.43.exe
Threat name: WS.Reputation.1Full Path: c:\downloads\reolink-client-windows-v7.1.2.43\reolink-client-windows\reolink client windows v7.1.2.43.exe

____________________________

____________________________
On computers as of
11/5/2016 at 1:26:13 AM

Last Used
11/5/2016 at 1:28:13 AM

Startup Item
No

Launched
No

Threat type: Insight Network Threat. There are many indications that this file is untrustworthy and therefore not safe
____________________________
reolink client windows v7.1.2.43.exe Threat name: WS.Reputation.1
Locate
Very Few Users
Fewer than 5 users in the Norton Community have used this file.

Very New
This file was released less than 1 week  ago.

Medium
This file risk is medium.
____________________________
Source: External Media

Source File:
reolink client windows v7.1.2.43.exe

____________________________

File Actions

File: c:\downloads\reolink-client-windows-v7.1.2.43\reolink-client-windows\ reolink client windows v7.1.2.43.exe Removed
____________________________
File Thumbprint - SHA:
e05ab40116bb267945c2dd0b04c97a9b5cf01701f07efdf63fa25d294cdeca65
File Thumbprint - MD5:
Not available

 

[Guest]

It appears that Symantec/Norton has not seen much use of this file across it many customers (low volume of use) so based on their reputation of the file itself, they mark it as suspicious.  Most malware/viruses are detected in very new and low use files, so the product says this client software is debatable until they get more details or users of it.  It often also means that the file has not be signed by a trusted certificate, etc.

The risk you show is one that flags on "reputation" of the file and no other risk.

[Guest]

Thats what I figured but it should have a trusted certificate. Wonder how many others are having this problem?