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    Reolink Android Client 4.20.3.2

    Reolink Client & APP
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    • Archaic Rider_203405847015579
      Archaic Rider last edited by

      The client on my android smart phone has stopped working.

      It's the current version 4.20.3.2.

      I turned off the cameras yesterday as I was re-routing the cables, all the cameras (4 x RLC-420_5MP) were working on the PC client and the phone client.

      On rebooting them the phone client just will not connect, cannot find them on the LAN, cannot connect via UID or IP even when putting the password in.

      I've removed and installed the client on the phone along with multiple reboots, checked the username/password by logging in via the web client. I've even installed the client on an old iPad to find it found all devices immediately and connected to them.

      So, I've convinced it's the phone but don't know what to try next.

      The phone is a WileyFox Swift 2X running Android 8.1.0

      Any ideas anyone on what I can try next!

      Regards

      AR

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      • Archaic Rider_203405847015579
        Archaic Rider last edited by

        Ok, so I've fixed it!


        Rebooting my router once again along with forgetting the wireless network on the phone and it all came back!

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        • Cynthia_124785627824270
          Cynthia last edited by

          Hi there, glad to hear that you fixed it, please feel free to contact us if you have other questions we could help with.

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