New client not recording videos to HD reliably anymore?
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When I restart the client it seems to record to HD as settings are set. But then half a day later no more recordings.
I'm assuming the playback feature on the client is only playing from the camera's memory cards? I'm guess this is the case as I have no videos recorded from my RLC-423 - because it doesn't have a memory card.
This isn't good. Some cameras have spiders on them so in 1-2 days the memory card is full and it deletes old videos. I can't have that, I need videos archived on HD for at least a month!!
I currently have 13 cameras. It was a hassle going to new client lost all settings, couldn't remember a few passwords on the cameras and some are very high up it's not possible to push the reset button.
What's going on with this new client? -
It seems to stop recording to HD at midnight. There are no files from the new day recorded. Lots of GB of space on the drive. The drive is on the local computer.
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Please submit this problem to https://reolink.zendesk.com/hc/en-us/requests/new. Our support team needs to check some details with you.
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Now it seems to be working. Hmm. Weird.
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Glad to hear that.
If you have any other questions, please feel free to send us an email.
