Can we please add Pet Detection to the RLC-510A, I know the RLC-410 is older camera but that would be nice too.

I have 6 RLC-510A and 2 RLC-410 and 1 E1 Outdoor POE, the E1 has Pet Detection, is there a way to upgrade firmware to get the RLC-510A and RLC-410 to have Pet Detection?  that would be a great enhancement.  please let me know.  


How to Set up Smart Pet Detection via Reolink Client (New Client)
Smart pet detection will help you monitor your lovely pets more conveniently.

Applies to: Argus 3 Pro, E1 (hardware version IPC_566/561), E1 Pro (hardware version IPC_566), E1 Zoom (hardware version IPC_566), E1 Outdoor PoE, RLC-1010A, RLC-1020A, RLC-810A, RLC-811A, RLC-812A, RLC-820A, RLC-822A, RLC-823A, RLC-823A 16X, RLC-824A, RLC-833A, RLC-842A, RLC-81PA, RLC-81MA, RLC-1212A, RLC-1224A, Reolink Duo 2 series, Reolink Duo Floodlight series, Reolink TrackMix series

the RLC-510A is missing from the list above but Supports Smart Detection so Pet Detection should be possible with Firmware upgrade.

ReoLink App Version 4.36.1 - The ratio of the player interface changed to 1:1 in vertical mode was released around Mar 29, I opened a ticket up with ReoLink support that day. Apr 3 ReoLink App Version 4.36.2 was released very quickly with no fix, I was very disappointed.

Why is it taking so long to release a fix for this aspect ratio 1:1? Source control can back those changes out in seconds. other wise you should offer for IOS user TestFlight option. the support person offered .apk download why not TestFlight? or better yet fix the issue.

No one can say the new version looks better? Compare the two

Original Version:                                               New Version: 4.36.2
vs

ReoLink App Version 4.36.1 - The ratio of the player interface changed to 1:1 in vertical mode was released around Mar 29, I opened a ticket up with ReoLink support that day. Apr 3 ReoLink App Version 4.36.2 was released very quickly with no fix, I was very disappointed.

Why is it taking so long to release a fix for this aspect ratio 1:1? Source control can back those changes out in seconds. other wise you should offer for IOS user TestFlight option. the support person offered .apk download why not TestFlight? or better yet fix the issue.

No one can say the new version looks better? Compare the two

Original Version:                                              New Version: 4.36.2
 vs 

It would be nice if you could also playback recording both forward and reverse 1x, 2x, 4x, 8x and 16x. Windows Client as well as Mobile App. Please add to Wishlist!

@user_837067883098273_837067883098273 I also Factory reset and it fixed for now. yes, very disappointing issue as it takes time to reset.

I have a RLN8-410 and from the NVR (not remotely) it freezes and locks up when entering settings. Obviously, I don't login from console very often but very concerning. I can access settings from remote IP or App. emailed support and they suggested changing aspect ratio 16:9 but if I can't get into settings? they said it's on monitor not within NVR. I have tried three monitors and changed out VGA cable as well as tried HDMI cable and there is no aspect ratio and still locks up. I think this is a Firmware bug v3.4.0.293_24010832, as obviously I setup camera and did initial setup and the only thing that has changed it firmware.

Notice: Menu is not visable


Click Settings and Locks up.


INFO:
Model: RLN8-410
Build No.: build 24010832
Hardware No.: N2MB02
Config Version: v3.0.0.0
Firmware Version: v3.4.0.293_24010832
Details: NVR66088104001000200000

@joseph_1979 Agree, disappointing. I don't think they fully understand the issue. but a picture should say it all.

@joseph_1979 Per ReoLink Support "IT department, it's not a bug, but an improvement" I don't see how this is not a "Bug" when the text for Time and Cell Signal and Battery are in White and background is white that is a "Bug".



Sent: Wednesday, June 05, 2024 at 10:55 PM
From: "Sizon (Reolink Support Team)" <>
To: "Jim"
Subject: [Reolink] Re: ReoLink IOS 4.45.1.0 - Dark Mode Bug
##- Please type your reply above this line -##
Your request has been updated. To add additional comments, reply to this email:


Sizon
Jun 6, 2024, 11:54 GMT+8
Dear Jim,
 
Good day,
 
Thank you for your feedback about this "bug". However, I checked with our IT department, it's not a bug, but an improvement on the new version APP. They record your feedback and suggestions and will keep an eye on it.
I'm afraid that I can't help further about this.

@joseph_1979 yes, iOS

Just an FYI, new build 4.46.0.8 splash screen "You haven't added any devices"  even though it has camera built.  it just flashes for a second previous build does not do this.   
 

@joseph_1979 I sent to support.

@joseph_1979 just because you don't use it others do. it duplicates camera's when you have WIFI camera on NVR you see them twice as well as POE camera's not connected to NVR POE but being assigned to NVR to be recorded.

@joseph_1979 I did, at the same time I posted this.

FYI: when in Dark Mode Bug, when you swipe left for multi camera view it's not in dark mode. see two screenshots below to better explain.