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Yeah, it helps a lot.

Hello Marc,
Our technical support will help you troubleshoot with problem by email as well, please check it.
Thanks.

Correct, the software folder has no sound file or media. It is a different way to make that alarm. You can not change the alarm by replacing the sound file. Sorry.

Sorry that the voice command you listed above is unavailable at present. But your suggestion is very worthy of being adopted, I believe this will be our future development direction. Thank you for your suggestion.
And Google home can be used in the US, Australia, New Zealand, and Canada at present, we will expand the applied area in the future. Sorry for any inconvenience caused to you.

Currently, only Argus 2 and Argus Pro can be used with Google Home, we will publish the firmware that can work on other PoE cameras in the future. You may subscribe our email to get the news: https://reolink.campgn4.com/Subscribe-Us.Thank you for supporting Reolink.

Sorry for the inconvenience. Could you please post this problem by sending an email to support@reolink.com? Our support team will check it for you soon. Thanks.

Sorry for any inconvenience caused.
If there is something wrong with the device, you may try to update the firmware again in order to make sure you can enjoy it.
We will try other ways to investigate it.
Besides, if you need more help, please send an email to support@reolink.com? We'll follow up on this issue for you.
Thanks for your understanding.

Dear Customer,

Thanks for choosing Reolink product.

Sorry, it only supports motion recording not 24 hours recording.
Besides, the cloud storage can only support to save the motion recording videos.

Thanks for your understanding.
Have a nice day.

Texting is perhaps the only channel that can offer instant connectivity regardless of the recipient’s location or time. This is why businesses are switching to Mass Texting to engage with their customers, users, partners, and employees as well.

Hello friend, it is suggested to submit a request to our support center:https://support.reolink.com/hc/en-us/requests/new
Our support team will help you solve it soon. Thanks.

Hi Peste, our engineers are hard working to the AI function of camera, and there is not a release dates. You may subscribe our emails to get the news: https://reolink.us13.list-manage.com/subscribe/post?u=c0cb1c1b65426a6d9b3609705&id=a9bc53daec. Thanks.

Beautiful

Thrilled to announce that we have added another 3 dome cameras, Reolink RLC-520A, RLC-820A, and RLC-822A, to the smart person/vehicle detection lineup!

Reolink Smart Detection Dome IP Cameras



Click on this post to learn more about these new cameras now.

Hi @olap, sorry that the trial for E1 Outdoor is closed now. If you want to be the very first users of our new products, please click here, https://reolink.com/reolink-trial/, to learn more!

Hi all, thank you for your suggestions on our service. We will try to improve our service in every stage.