Subcategories

• Firmware Upgrade

  Check new features in the up-to-date version.
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  Where to find the latest firmware? How to download the correct firmware for your NVR/camera? This may confuse many users.
  
  Here are some tips to help you. 
  
  1. Find the system information of your camera/NVR
  How to find the system information on the Client?
  How to find the system information on the APP?
  How to find the system information on the PoE NVR?
  How to find the system information on the Web Brower?
  
  
  2. Visit the download center
  You may find the latest firmware on our download center.
   
  3. Find and download the firmware
  (1) Choose the product category first.
  
  
  (2)  Find the camera model and click the firmware.
  
  (3) Check the firmware and hardware version.
  
  ①Choose the firmware by clicking the list.
  ②Find if the firmware is newer than yours.
  For example, V3.0.0.148 is newer than V3.0.130. You can also find it according to the updated time.
  ③Check if it is the same as your hardware version according to the information at step one.
   
   
  
  Then you can finally download the firmware of your camera/NVR.
   
  Note:
  1. If you can’t find your camera/NVR firmware on the download center, please contact our support team for help. You can submit a request here, https://support.reolink.com/hc/en-us/requests/new.
  
  2. Some firmware’s file name is not with .pak. It is to differentiate the same camera model with different hardware versions. Though the file name is not with .pak, it will not affect the normal upgrade. The Client will select the correct file to upgrade.
  
  3. The firmware of the battery camera is not available at the download center. For the battery camera, if you enable the “Auto-upgrade”, you can directly upgrade the firmware from the APP/Client. Or you can click “check for the latest version” to manually upgrade the firmware.

   

  Please let us know if you have any problems.

  
  
  
  

• Software Upgrade

  Find out what's new in the latest upgrade.
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  @reolink-fiona Client version 8.5.2 has also fixed the scaling problem I was having with the download window and not able to see the download button. Everything now fits and I'm able to click on the download button. And I like the new changes made to the download window(s). Thank you!

• Product Release

  The latest Reolink products: what modern security technology is like.
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  Hi! It will be available in Germany in October. You can set an arrival alert on the product page to get notification once it is available, https://reolink.com/product/rlc-823a/.

• News

  Recent news about Reolink and the security industry.
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  A fantastic all-around security camera with 4K images, pan-tilt-zoom, smart detection, two-way audio, and many nice-to-have features.
  
  
  
  Take Reolink RLC-823A home now (available in the US only).
  https://reolink.com/product/rlc-823a/
  
  Ps. It is coming soon to other countries & regions.