Posts made by jimbrown.net

@user_837067883098273_837067883098273 I also Factory reset and it fixed for now. yes, very disappointing issue as it takes time to reset.

I have a RLN8-410 and from the NVR (not remotely) it freezes and locks up when entering settings. Obviously, I don't login from console very often but very concerning. I can access settings from remote IP or App. emailed support and they suggested changing aspect ratio 16:9 but if I can't get into settings? they said it's on monitor not within NVR. I have tried three monitors and changed out VGA cable as well as tried HDMI cable and there is no aspect ratio and still locks up. I think this is a Firmware bug v3.4.0.293_24010832, as obviously I setup camera and did initial setup and the only thing that has changed it firmware.

Notice: Menu is not visable


Click Settings and Locks up.


INFO:
Model: RLN8-410
Build No.: build 24010832
Hardware No.: N2MB02
Config Version: v3.0.0.0
Firmware Version: v3.4.0.293_24010832
Details: NVR66088104001000200000

@joseph_1979 Agree, disappointing. I don't think they fully understand the issue. but a picture should say it all.

@joseph_1979 Per ReoLink Support "IT department, it's not a bug, but an improvement" I don't see how this is not a "Bug" when the text for Time and Cell Signal and Battery are in White and background is white that is a "Bug".



Sent: Wednesday, June 05, 2024 at 10:55 PM
From: "Sizon (Reolink Support Team)" <>
To: "Jim"
Subject: [Reolink] Re: ReoLink IOS 4.45.1.0 - Dark Mode Bug
##- Please type your reply above this line -##
Your request has been updated. To add additional comments, reply to this email:


Sizon
Jun 6, 2024, 11:54 GMT+8
Dear Jim,
 
Good day,
 
Thank you for your feedback about this "bug". However, I checked with our IT department, it's not a bug, but an improvement on the new version APP. They record your feedback and suggestions and will keep an eye on it.
I'm afraid that I can't help further about this.

@joseph_1979 yes, iOS

Just an FYI, new build 4.46.0.8 splash screen "You haven't added any devices"  even though it has camera built.  it just flashes for a second previous build does not do this.   
 

@joseph_1979 I sent to support.

@joseph_1979 just because you don't use it others do. it duplicates camera's when you have WIFI camera on NVR you see them twice as well as POE camera's not connected to NVR POE but being assigned to NVR to be recorded.

@joseph_1979 I did, at the same time I posted this.

FYI: when in Dark Mode Bug, when you swipe left for multi camera view it's not in dark mode. see two screenshots below to better explain.  

So it appears that Channel Selection Missing in the new version 4.44.0.14.

This is the old version.

@joseph_1979 Will do.

I see that this did not make V4.39. too bad I hope it make V4.40

@joseph_1979 IOS 4.38.0.8

Previous version had the speaker icon smaller and above the camera name. my main point is to not cover the camera name. but an on | off switch would be nice.  

Please Omit the Speaker Off Icon or make it an option to be visible ON | OFF.

It would be nice if you could also playback recording both forward and reverse 1x, 2x, 4x, 8x and 16x. Windows Client as well as Mobile App. Please add to Wishlist!

@joseph_1979 Thank you, still would be nice to have it in the application within ReoLink.

@joseph_1979 I do, but when I am at work, I can't have a client installed on Work PC and sometimes review is difficult on a small phone.

It would be very nice to be able to playback recordings at any speeds other than 1x like the IOS and Windows client via the Web Browser Client

@joseph_1979  and @anthony_62269329690 Wow, thanks. ReoLink replaced mine and the new one works or I have not has the issue. I can tell you the first one was a pre-order and I hope I don't have another issue.