@reolinkshayla It looks like a great camera, but Reolink continues to ignore the importance of consistency across the product line with mounting options. The location I have mounted a 811A will not support the Duo cameras. The bracket is too long (I've mounted the 811a under the eave and only have the space for a shorter "hollow post-type" mount). I don't see that the Duo products have that mounting hardware as an option. It comes only with the longer, open bracket. Furthermore, the exposed cable is very problematic. Why does ReoLink persist in making many camera that can only be mounted with the cable exposed? Um, these are security cameras, and exposed cables and wire cutters don't make for a very secure camera. But I have to applaud Reolink for their continued innovation and improvements in camera technology and software updates. Maybe one day, the mounting options I've mentioned will get more attention from the design and product improvement team.

Feedback in Client does not work: "Server Error". I just tried using the feedback button after upgrading to the new 8.14 Windows client. After filling in the form fields, checking the checkbox and pressing Submit, I got "Server Error".

Please redesign the Duo PoE camera so that the cable is completely hidden within the mounting bracket. It's especially annoying that many of your product photos show the PoE cable running down a wall right to where a "bad actor" can snip the thing. Security?

Software upgrades I hope the Reolink team will at least consider in the new year:

1. better navigation controls in Payback mode for the Windows Desktop app:
   1. move from recording to recording with one key press (the "+" key or "N" (for next) key. "B" to go back to previous video.
   2. Return to start of day on the timeline by pressing the Home key. End to go to the timeline end of day.
   3. jump back in video a configurable number of seconds with the left arrow key
   4. jump forward in video a configurable number of seconds with the right arrow key
   5. etc., etc.
2. For cameras with the siren feature, add frequency configuration so customers can send an alert to animals, but not humans by selecting a frequency above 25kHtz.
   1. allow siren frequency assignment based on the AI detection algorithm (one tone/frequency for Person detection, another for Pet detection, none for auto, etc.)
3. Add a thermometer which displays the temperature in C of F on the same display line as the date and time (or configurable)
4. Use the same resolution terminology across the software product line. The various platforms (web, mobile app, Windows apps) use different terms for streaming rates on the same cameras. Terms include Clear, Fluent, Standard, Balanced, High, Low...
5. Fix the Android app so it can display streaming the highest bit rate ("Clear") for a camera the supports that rate. Currently, the app shows "Live viewing failed" if Clear is selected. Clear works on Windows apps and in browser.
6. Create a 64-bit version of the Windows app. The 7.x.x.x version IS NOT 64-bit despite the web site download saying so.
7. Create a small "spy-type" camera (battery/solar, wifi) that I can put in my mailbox, near the coffee pot, etc. It's not for surveillance, per se, just to check on the "status". These are available from other vendor, but I don't want to install another camera app.

Suggestion for future enhancement for cameras: include a thermometer that displays the temperature at the camera in the Reolink app. This would just be a cool feature people might like and would be willing to pay extra for. I would.