Hi,

i like to use a grouped hostname from NOIP. When i add in the field username
my1st-no-ip-org:my2nd-no-ip-org -> i got a errormessage.
The camera accept not the needed colon(:) as separator.
What i have to set to get the first:second noip-groupname in the user-id field to work?

Regards

@cynthia_124785627824270

Hello Cynthia, unfortunately there is only one firmware on
the website you mentioned and it is also wrong and defective.
I wrote more details in another topic. Please refer:

https://community.reolink.com/topic/2627/warning-of-firmware-upgrade-of-the-rlc410w

Why don't you publish the current firmware that is preinstalled on the cameras
This: v3.0.0.389_21062202 / build 21062202 and NOT: as v3.0.0.136_20121102 / build 20121102

Regards Birdy

Hi everybody, it looks like there is a big problem with the firmware management
of the company Reolink! I bought a new RLC-410W. I did a firmware upgrade right before commissioning.
And what do I have to find out? The "new" firmware that was offered to me for download downgraded the
camera. Before flashing I took a screenshot in the web browser. It can be seen clearly here.



After the "upgrade" the build no. is a smaller one as well as the firmware version number ?!
And that is probably also the reason why the night vision does not work. And that with a new camera.
I am not at all happy with Reolink! Please check what you are offering for download, the firmware
RLC_410W_v300136 crashes all RLC-410Ws!

Why don't you publish the current firmware that is preinstalled on the cameras

This: v3.0.0.389_21062202 / build 21062202 and NOT: as v3.0.0.136_20121102 / build 20121102

regards
Birdy

@reolink-fiona

I habe the complte same phenomenon ! it looks like there is a big problem with the firmware management
of the company Reolink! I bought a new RLC-410W. I did a firmware upgrade right before commissioning.
And what do I have to find out? The "new" firmware that was offered to me for download downgraded the
camera. Before flashing I took a screenshot in the web browser. It can be seen clearly here.



After the "upgrade" the build no. is a smaller one as well as the firmware version number ?!
And that is probably also the reason why the night vision does not work. And that with a new camera.
I am not at all happy with Reolink! Please check what you are offering for download, the firmware
RLC_410W_v300136 crashes all RLC-410Ws!

regards
Biry