For some reason my Home Hub isn't automatically picking up the new firmware.

I've checked the website manually and I can see it, but when I go to either the phone app or the desktop app it says that I'm up to date.

I connected half a dozen of my camera up to the Reolink Home hub, and it reset all of the passwords so that I can no longer log into them individually, or access them directly through the web interface.

This is a problem for me as it means that I can't share a link to the web interface without giving the people who have the password direct admin access to every single camera.

It also means that I can't set the FTP and email settings individually for each camera. They all have to have identical settings and upload to the same FTP server. At the bare minimum this means that every camera now uploads to the same FTP folder which is annoying, but it also means that I can't give individual access to people any more.

Is there any way to gain password access back to individual camera without removing them from the home hub and factory resetting them, which defeats the purpose of having the home hub.

I've tried the Share feature, but it's only applicable to the phone app and still won't allow me to set individual email or FTP settings.

I recently purchased the reolink home hub.

It great but it has one annoying feature that's not in the manual. It automatically resets the password on ever single camera that you connect, and prevent ms you from changing it back.

This prevents camera from being accessed directly, you can now only access them through the hub. It physically removes the change password option.

I'm trying to share a couple of my camera with family members, I follow the instructions to create a qr code and then scan it. But it asks for a password which of course I no longer have.

I've contacted technical support a couple of times but they don't seem to understand what my problem is. They just tell me to generate a qr code. Which I'm doing, but they say nothing about having to enter a password.

I'm using E1 Pro, E1 outdoors and the doorbell.

Any ideas?