@joseph_1979
I've had to completely switch off the PIR function to prevent the battery from completely draining and going into hibernation mode. Now the battery is at a consistent 10%. It's neither going up or down.

I first installed this camera in mid September. The solar panel has been in direct sunlight pretty much remaining at 100% charge until late October. From late October until now the battery has slowly been depleted to 0. On sunny days, recently the charge indicator has been present but it barely charges, maybe 1-2%. I have another solar panel in the same position and that camera (wifi) is at 100% charge. I know the Trackmix is rated at 24 watts so obviously it consumes quite a bit of power but surely the battery shouldn't be at zero now. Initially I thought it was due to the cold weather but I have more than ten battery operated Reolink cameras and nothing like this has happened before.

I barely log in, maybe once a day just to check it's working. What I have noticed is that compared to before (when it pretty much retained full charge), it's very quick to connect to the camera from the app. It seems like the camera is not going to sleep like it should as is staying awake thus draining the battery? Perhaps it's a software issue or did Reolink update the firmware?

@joseph_1979

I've installed the software but I'm not sure how to use Wireshark. What do I enter in the settings?

I'm unable to get FTP working with Reolink Trackmix POE. The FTP server is being hosted by my Synology device in a remote location.
Everytime I test the FTP settings I receive the following error: 450: Unknown error. Please try again.
FTP access works using the same account from my PC using Filezilla.
When I log into the Synology and check the Reolink folder I created, I notice that the Trackmix has communicated with the FTP server leaving 0byte files.

UPDATE:
I'm posting an update since since my post has been flagged as "new user" preventing from replying to the thread:

@joseph_1979

I receive the following continuous logs:
user [reolink] from [x.x.x.x] logged in successfully via [FTP]
logged out the server via [FTP] with totally [0 bytes] uploaded and [0 bytes] downloaded

None of my other cameras from Hikvision, Annke and other brands have this problem.
I have tried other ftp accounts & admin account and still the same problem.

@joseph_1979

I've installed the software but I'm not sure how to use Wireshark. What do I enter in the settings?


@joseph_1979

Reolink support have finally solved the issue for me. FTPS needs to be disabled in the Synology.