Best posts made by abline_300510094090438

@abline_300510094090438 OK. Here is a full proof workaround. The Reolink userSettings file can be found on the C drive using File Explorer (as long as you have set it to show hidden directories).

It is at C:\user\<yourusername>\AppData\Roaming\reolink and it is called userSettings which you can edit with Notepad,

Scroll down to find this key:

{"key":"hardware-acceleration","type":"boolean","value":true,"_id":"SC7vYAO3Jz5CRFqs"}

(Note: I'm not sure if the id at the end might be different for you, but don't change it)

Just change the word true to false, save the file, and that then works next time you go in. I hope that helps. It's been a frustrating bug.