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TrackMix New Firmware Update: Auto-Tracking Range & Tracking Schedule
New NVR Firmware is on Download Center Now!
RLC-823A & RLC-523WA Tracking Beta 4.0 Firmware: Added Auto-tracking Horizontal Range & Schedule
Hi!I’ve just installed the Reolink RLC 823A on the corner of my house (with my existing Reolink static camera setup) and I’m very impressed.However, I need help with two things.Firstly, in Patrol Mode, the camera only seems to rotate through the saved points in one direction ; even if it means going the long way around. Is there any way to change this behaviour, and get the camera to rotate in a custom way?Secondly, the LED spotlights are nice and bright which is brilliant, but there’s no rhyme or reason for them being activated. At first, I thought viewing the camera on the iOS app activated the lights, but I soon realised that this wasn’t the case. There’s no option to customise the lights or even toggle on/off, so what triggers them? Do I have any control whatsoever over them?Finally, I can’t find any option for the smart motion tracking. How do I access the setting to make the camera track people?Thanks in advance for any advice. Unfortunately, these issues are potential dealbreakers and I don’t want to have to return an otherwise great product.
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