Posts made by alextripp1_289524188053660

alextripp1_289524188053660

Updated and its working.

alextripp1_289524188053660

May have spoke too soon, seems it failed the upgrade. Working on uploading it now, but it keeps failing.

alextripp1_289524188053660

According to an email I got this was fixed. New firmware is on my camera but still seeing the same issue. Going to tinker with it a bit to see if I am doing something wrong, but so far, not fixed for me.

alextripp1_289524188053660

Here is the response I received:

Thank you for choosing Reolink. Sorry for your inconvenience.

I have consulted our manager and found that this problem often appears in recent times, we try to develop new firmware to solve this problem, please wait for 2-3 weeks.

Then I will inform you.

Thanks in advance and look forward to your information.
Have a nice day.
Best Regards
Reolink Support Team-Doris

So hopefully see something soon. I just have the camera sitting on my desk, I guess I'll have to plug it in in a few weeks to check if its been updated or not.

alextripp1_289524188053660

Having this exact same issue with an E1 Pro I just received. Worthless to me if I can't separate this out. And going off videos on youtube, this has worked before.