I have a Reolink Argus Eco in our holiday home in Spain. On my phone, the app works fine. I had a Microsoft Surface Pro with the client on and that worked fine as well, even when I was at home in the UK.

I just replaced my Surface with a Macbook and have just installed the client. But I can work out how to add the camera.

Even though I'm on the same network, it fails to find it in the search. If I enter the IP address of the camera or the UID, the login either just says "Login failed" or complains that the username and password are incorrect - doesn't seem to be a pattern to which of these it chooses. I'm logging in with the same user name and password I use on my phone.

Am I doing something wrong?