Since everyone was saying the UID is having issues I tried using a DDNS address instead and open the port on my router and they allowed me to connect. I think Reolink had a UID issue in the past, so hopefully they can fix it quickly.

I have updated a few different Reolink NVRs that I work with to the latest firmware available on the website. Something that I am noticing is that the NVRs are losing connection and require me to do a hard reboot to get them back online. Is there a known issue? How can I troubleshoot this to try and figure out how to solve it?