@rval17 you can try to call them at +1 833-424-0499 

@rval17 Sorry, I just updated the number, I posted the wrong number.

@rval17 I suggest you can try to call again. In my experience, the email reply is only at night time for us. But the call support is in the daytime, and you can try to call several times. BTW, did your camera work on the RLN8-410? Maybe you can check if you have configured the correct password for the camera on the new NVR.

@rval17 I suggest you can try to call again. In my experience, the email reply is only at night time for us. But the call support is in the daytime, and you can try to call several times. BTW, did your camera work on the RLN8-410? Maybe you can check if you have configured the correct password for the camera on the new NVR.

@rval17 Sorry, I just updated the number, I posted the wrong number.

@rval17 I called and got their help a few minutes ago, but it is a US toll-free number. You may try again.

@rval17 you can try to call them at +1 833-424-0499