@joseph_1979 Yes, as I wrote before is activated. The cameras work perfectly when I m on the same LAN.

@joseph_1979 I have UID enable. And have a Static IP on my router gave to me by my provider. The NVR is still in DHCP automatic and DNS automatic.

@joseph_1979 no Firewall, i have all OFF. On router and Pc. The internet is stable, I can connect on camera neither if I m at home under wifi.

@joseph_1979 Yes, as I wrote before is activated. The cameras work perfectly when I m on the same LAN.

hello,

Is one week that I had connection problems with my Reolink Cameras. NVR RLN16-410 with RLC-820A, Duo 3 and RLC-811A.
I can no longer connect with mobile data or with others network. Basically I can see my cameras only when im connected in the same network. With Reolink App from iPhone or from Mac.

I have cleared caches,uninstalled the app, cleared caches, format NVR, change network, change IP, ports, etc and nothing is working. I have the UID activated.
This really renders the cameras useless if I can't connect to them to see what is happening while I'm out.
I also updated everything, every camera and also the NVR and is still the same.

Can somebody help me please.