Posts made by convert65_282528019783816

First, thanks for getting HTML5 support working!

I am using RLC-410 5MP cameras.
A few issues I have found in the firmware since upgrading:

1, In the FTP 'Upload Directory' field, the character '_' (underscore) is giving an 'invalid characters' error.
Underscore is a legitimate character in a file or directory name.

2, Under 'NTP Server', only the predefined internet servers can be used. There is no way to key in the IP address of the NTP server on my local network. Many users choose to isolate their cameras from the internet, so a local NTP server should be an option.

3, I can't see anyway to export/import the camera configuration. There should be a way to do this.

The same thing is being discussed here:
https://reolink.com/topic/reolink-firmware-05232020-firmware-for-fixed-lens-ip-cameras/

Best bet for now is to install the previous version of FW.

I emailed support with details of the problem. I got a very quick response, including a copy of the previous firmware as an attachment on their reply email.

When you downgrade, be sure to check the ‘update configurations’ box. I forgot to check it on one of my cameras and got locked out. Had to hard reset with the physical reset button.

Just signed up to confirm that I have similar issues with FTP on all three of my RLC-410-5MP cameras.

- FTP test fails, but empty test folder is written to the server.
- No jpeg sent to FTP server on motion detection event.
- mp4 files are sent and play back ok.

I also have emailed support with more specific details