Posts made by Cu79

Hello. My E1 outdoor is connected to the cloud but doesn't upload vids. Comes up with a "-38 test failed, invalid token" when pressing the test button on my app.

On the cloud website, says my subscription is expired but valid until next year?

My Cloud Plan
Current Subscription
Expired Subscription (Expired less than a year ago)
Current Plan:
Standard Plan (Yearly)
Customized display name:

Standard Plan

Valid Until:
10/12/2024 11:00
Cameras Assigned:
1/5

Any ideas?

@joseph_1979 thanks for the info.

@user_632920161644548_632920161644548

Ok, so it seems that with the Rav4 parked in the drive, the camera is only focused on it. It's about 12 metres from the camera, and facing toward it.
When I pan the camera so it's not in the picture, I can walk up beside the car and the motion detection picks me up fine.
As soon as the tracking pans across to have the car in the picture as well, it won't lock onto me any more. Even with the car smart detection on zero, or 1 it just doesn't like detecting me next to the car.
If I walk well away from the car it picks me up again.
Seems like the detection is a bit buggy on this camera.

Seems the motion detection and tracking isn't much use past a distance of 5m or 6 m. I have done a reset and reconfigured it again but still the same.
My rlc-410ws motion detection is fine well beyond that, but I was hoping the E1 would be good for the yard and driveway but not the case. Plus I can upload to the cloud.

Is the E1 pir motion detection not good for a large area?