Posts made by Curtis Bowers_59100607004

Curtis Bowers wrote:

Carl wrote:

Hi, thanks for your attention on our update! Yes, we pay high attention to users’ demands and this suggestion has been accepted. But it takes time, it will be finished at the end of this year at earliest. Hope it won’t be postponed.

Carl do we have an update?

Hi, yes, the Mac client has supported this now. But the Windows version still needs more time and we will try to finish it soon. Have a nice day!

Carl, do you have an update?

Hi, thanks for your attention on our update! Yes, we pay high attention to users’ demands and this suggestion has been accepted. But it takes time, it will be finished at the end of this year at earliest. Hope it won’t be postponed.

Carl do we have an update?

Thanks for the update. I hope this will be a search feature for the PC or app software and not just a search from the NVR.

Seems they don't care about customer feedback.

Your request has been collected. Engineering is reviewing the feasibility of implementing this idea. We’ll schedule to implement the request if it’s accepted. Otherwise it goes to the suggestion pool and may be reactivated if others make similar requests again. Thank you sincerely for sharing your thoughts. We will take your request seriously and work hard to make our products better~

Bob, what is the status of our request?

Bob, thanks for the follow-up answer. We hope this feature will be added to the PC software, along with the phone app. Looking forward to any and all enhancements in the software release. So far the system has worked great (except for the Motion searches) and installation was extremely easy. I manage several different systems (6) at my workplace and I got to say this small 8 channel system blows them all away. All future purchases for replacement systems will be Reolink hardware. Even on a couple of my future constructions projects, I have advised our engineering, consulting firms, and IT support companies to look at your system, since I will have to manage them once construction is completed.

No one from Reolink seems to care about this feature.

Yes, it would be a very good feature to add to the PC software playback search types. I hope someone from Reolink would respond!!!

Bob,

This feature is needed for the PC software!!!!

Do you know if this is this feature will be added to any PC client updates?

I'm hoping that they will add this feature to any upcoming updates. Need more people to request this feature for PC software users.

This only works when standing at the NVR site, using the local NVR login. I'm looking to be able to search for Motion Alerts using the PC software, from any remote site where I have a PCs running Win 7 software. I can be anywhere with my laptop with internet access, but Video Type search list does not include Motion for the Windows software.

Why not add this function to the Windows remote access software? There are already other choices in the Video Type search, just add Motion!!!!!!!
No-Motion-Search-Type.jpg

Is there a way to search for a Motion alert? I'm getting an email when Motion is detected, but in the Playback for the camera, I'm not seeing an alert. If I set the camera to just record for Motion, I see these recordings, but I would like to see or be able to search for Motion alerts only. I have my cameras recording 24/7, with Motion alerts set to send an email for just one camera currently until I can figure out how to find any Motion that may have occurred overnight.

I have downloaded the latest firmware for NVR, cameras, and Win 7 PC software as of available today.