Posts made by darccloud92_53223525997

Hi I was wondering where I could find info on the size of screwdrivers to use for installation for the RLC-410 poe cameras and the RLC-410 WS camera? The workplace I'm at has some cameras already set up but would like to move them. None of the tools I have fit so I need to go by some and I want to make sure they're the right size.

Ah ok thank you for all the helpful replies! So far the network doesn't seem slower for anyone. The only thing that runs slower is the server itself, which isn't a big deal. Also @dick-bednar sorry for the late reply, the video files are all small, only a few minutes long. I have the FTP settings to have a maximum length of 100MB. I have camera recording off. The different cameras send the video files to different folders so I know which camera is which. To know which file is which in the folder I just use the windows folder settings. Like I click the organize by date modified at the top of the window.

They're all sending video files through ftp just fine, including the 410's. We use a Windows 2012 Server that all the cameras send the files too. I was just more wondering if ftp would cause the internet to be slower or be a burden on the network.

Could someone explain the difference to me between ftp and just having the cameras record? I finally got ftp working, so I have the option of using scheduled ftp or scheduled recordings. Would one put more strain on a network/ require better internet speed? There are 7 cameras set up, 1 is model RLC 420, and 6 are model RLC 410, all poe. They would be recording/using ftp 5 days of the week, 7am-4pm, then recording/using ftp the rest of the time if there is movement.

I've downloaded it and left all the installation settings default. When I put in the server info for the Windows 2012 server that I'm on I get error connection to server lost. I put in the server's IP address and the log in password I use for it under the host and password settings.

Thank you for the reply! So you downloaded filezilla server on your windows vista machine?

I was wondering if I could get some additional assistance with setting up FTP. I read the guide but I'm still can't quite figure out how to get it to work. I have a windows 2012 server that I want to save the recordings to and 8 RLC 410 cameras. For the ftp tab under network advanced do I put the IP address of the Windows 2012 server I want to save the recordings on? How do I know which port number to put in?

No it's this model I believe https://www.amazon.com/WS-POE-12-48v120w-12-port-Poe-injector/dp/B0098SMH4W
I'm not even sure if the port itself if faulty or if there is some setting somewhere that's off.

Update it was the POE port. I moved the camera to a different port and it works great now! I will be needing to use the port in the future or one of the additional 4 ports we have that look like they are closed or turned off. I'm not 100% sure I know how to open it or one of the other 4 ports that are currently not being used so that any new cameras we get will work with them

Oh now that I actually take a look at performance the ethernet throughput is 0KB/s per second while the rest of the cameras get around 600-700, maybe it is our wiring.

Tried restoring it and that did not fix the problem. I'm going to try and look at the wiring again, but there shouldn't be anything wrong with the ethernet connection because all the other cameras we have of the same model are working fine, and a few weeks ago this camera did not have a stuttering problem. If it's faulty equipment is there a chance we could send it in to get looked at or exchange it?

I upgraded the firmware on my web browser but it still constantly disconnects on the client on Windows Server 2012. When I try to look at settings I get users query failed. When I look at the recordings they are only a few seconds long instead of 15 minutes. (I'm guessing bc of the constant disconcerting?) The camera is still logging in and out constantly, but just on the client. Is there any point to factory resetting the camera since upgrading the firmware already does that?

Could setting the camera to DHCP instead of giving it a static IP address solve the issue?

Got the information for you, thanks for the help! The camera that is constantly disconnecting is IRLC-410. The version of the client that the Windows 2012 server is running is 2.2.12. I downloaded the latest firmware and I'm trying to update the camera. Does it usually take a while? After about 20 minutes it didn't change from 0% so I cancelled the update.

Ok yes manually entering the IP and log in information via modify device worked and now those cameras are working great. 1 of the cameras is going in and out though, but only in the client. The camera works fine in a web browser or a phone. I even tried changing its IP address but it still disconnects every couple of seconds. When I click on the general network information in the client all the static stuff I put in goes blank and if you type anything it says network query status fails. I can see all its information fine on a web browser though

Yes I followed the reset guide multiple times but I can't see any of the cameras when I click scan device in LAN. I thought maybe the problem might be that it was a really old version of the client, so I uninstalled it and installed the latest windows version. So now none of the cameras show up and when I scan the LAN or reset them they don't show up. I don't think the problem could be that they are no plugged in right because some of them were working just fine before I uninstalled the reolink client and installed the latest version. Is there another way to discover cameras besides scan LAN?

*Edit the cameras work when I type in their IP address and log into them in a web browser, and I can manually get them to show up in the client. Going to see if this works for all of them

Hi so I have a camera that has an old ip address not connected to this network so I couldn't click on device settings to change it. So I deleted it and clicked the reset button on the camera, but when I scan local area network the camera doesn't show up. There were 5 other cameras that I was able to transfer over from the old network to the new one just by changing their IP address, but I can not manage to get this one to work. What should I do?

I'm using a windows 2012 server and whenever I clicked to have the cameras record the program would immediately freeze and I would have to close it, but the cameras would record while frozen. I enabled the scheduled records and the same problem happened, the cameras start recording but the program instantly freezes. If I leave the program open and frozen the cameras will record, but I can't access the program at all. If I close it, they don't record. Any idea why this is?

As a side note, is there a way to change a cameras IP address while the camera is not connected? The cameras where set to an old network that does not exist anymore, so I can't change the static IP address they have.