Posts made by diitto_194266967523471

Yes, understood... Clearly one down side of the Argus PT is that unlike the Argus 2, the PT, as you state, does NOT have a replaceable battery. When that battery gives out and mine are still new enough I've not discovered that place yet, but when they do fail (and assuming after warranty) I do believe the likely only solution would be to buy a new camera... Clearly a downside to the Argus PT, in my opinion... You might ask Reolink if they have anything else to offer on that such as any estimate on how long the battery might last???

Hi brave586... The one Argus PT that was stuck on showing a battery level of 100% no matter what the real battery level was, continued to have that issue. So I eventually asked Reolink to replace that one camera and they did so. They sent me a new one and I returned the one that was faulty.

And today, all five of my Reolink cameras, three Argus PT's and two Argus 2's are working fine with the batteries all consistently showing a reasonable charge level.

That one camera must have simply had some sort of internal fault that showed itself when the camera was still quite new and certainly while it was still under warranty.

No, unfortunately the Argus PT (Pan, Tilt) cameras do NOT have removable batteries, one down side I considered when I decided to buy them. I also have two Argus 2 cameras and they DO have removable batteries but not the Argu PT's. I currently have the solar panels disconnected from all three of my Argue PT's so I can just watch the battery discharge behavior over time. When I removed the solar panel from two of the Argus PT's I noted that the battery level changed instantly from 100% to 97% on one and 96% on the other... While the 3rd Argue PT sticks on 100% all the time... Of those other two Argus PT's I'm even a little concerned that their battery levels might be stuck too although one of them did finally go from 96% to 95% but at the level that particular camera gets accessed, I'm somewhat surprised it has come down only 1% over two days now. But the one stuck on 100% clearly has an issue. As stated elsewhere I did a full reset on that camera and set up it up from scratch and just charged it for a long time since I couldn't tell its real level of charge...

But no to removing the Argue PT battery. Unlike the Argus 2, it cannot be removed... thanks...

I own five Reolink cameras, all going on but not yet at one year old. Two of the cameras are Argus 2's and they are used inside without any solar assist. Then I also own three each of the Argus PT cameras, all three of which I have installed outdoors and connected each to their own Reolink Solar Panel. Where I have the solar panels located (intentionally so kind of hidden) they do NOT get direct sunlight for many hours so they are not capable of keeping the cameras at 100%. Instead they just slow the battery decline so I don't have to climb up quite so often and quite high to recharge them from a USB Battery Charger...

But I recently noticed ONE of those cameras sitting at 100% for seemingly too long a time. But it is summer after all so more sun and this camera gets triggered the least amount of any of my five so I thought, well maybe... But then the camera died and after playing with it for a while I realized its battery was dead. Still saying 100% but DEAD...

And now I'm very concerned that I am seeing exactly the same behavior on my other two Argus PT cameras. I am still watching but it seems like they, too, have been stuck on 100% for too long. I am considering disconnecting all three from their solar panels to see if that matters...

The first of the three to do this I reported to Reolink support. First thing they recommended was a complete "paper clip" reset of the camera which I did. I charged it for a long time (can't say where the battery really is but I would think I charged it long enough to be at 100%) and now I am watching...

But none of the three are coming down from 100%, again all currently but not for much longer connected to their only partially helpful solar panels.

Anyone got any ideas of what might be wrong??? I have the cameras set to only be manually upgraded and each time I click through to that point it always says my cameras are "up to date". They did recently release a new Reolink APP and I'm wondering if maybe something is buggy with that??? Such that it thinks Argus PT's are always at 100%. My two Argus 2's inside and NOT connected to solar are slowly coming down from 100% so no issue there...

Any help??? Why are at least one and now I suspect all three of my Argus PT's STUCK on 100% BATTERY???

Face ID in Settings on iPhone XS is set up correctly. I see "Reolink" as one of the "Other Apps" requesting to use Face ID. Also in Settings for the APP Reolink itself, that is also OK as it is set to ON for Face ID.

All should be good but within just the past couple days or so, the Face ID feature on the RioLink APP itself has quit working. I can go into Settings with the APP and I see "Unlock with Face ID" and the little carrot to the right that implies "click here to see more" but when I click, nothing happens. And nor does Face ID work any longer with Reolink the APP. I have to enter the password every time I want the APP to open. I just updated my iPhone software a day or so ago to 13.5.1 and the Reolink software also updated very recently if I recall to 4.23.1.1...

But something is broken... I use this APP all the time and up to a day or two ago, the Face ID worked fine. Now, it's gone. Your help???

I purchased and successfully set up both a Reolink Argus 2 and a Reolink Argus PT camera, both coupled to the Reolink APP on an iPhone XS running iOS 12.4.1. Both are working fine on that first iPhone XS (iPhone XS #1). However, I then used the SHARE screen on that first iPhone XS to transfer those camera setups to a 2nd iPhone XS (iPhone XS #2), also running iOS 12.4.1 so another family member could also access those cameras. And in that SHARE attempt, there are problems.

When I go into Settings on iPhone XS #1 and scroll down to the Settings for the Reolink APP I see a list of 7 items and included in that list are Face ID which is set to ON and Cellular Data which is also set to ON. Note that I did NOT do anything special to get either of those two items to be turned ON. To the best of my understanding they both just happened by default during the initial camera setup. To further the point on the Face ID, when I go elsewhere in iPhone XS #1’s settings, under Face ID & Passcode I see, under “Other Apps”, that “Reolink” is one of the other apps listed. Again, I did nothing special to make that happen.

But on iPhone XS #2 that was set up using the SHARE feature from iPhone XS #1, neither Cellular Data nor Face ID is in the list of features shown in Settings —> Reolink. And I don’t see any way to add them either. Remember, I did not “add them” on the setup of iPhone XS #1. The camera setup just put them there and I would say by default. And nor on iPhone XS #2 in Settings —> Face ID & Passcode —> Other Apps is “Reolink” listed as another app that has requested to use Face ID like it was on iPhone XS #1. And note also that this second iPhone as, to the best of my knowledge, all the same defaults are present such that there is nothing more restrictive about iPhone XS #2 that might have caused things like Cellular Data and Face ID to NOT be available.

Without those two features it is NOT reasonable to consider using the APP to access these cameras on iPhone XS #2. With no Cellular Data access for the Reolink cameras, one could not see them away from our local WiFi network and that’s not reasonable. And to have to manually enter a complex password every time instead of using Face ID is also not reasonable so we have deleted the Reolink APP from iPhone XS #2 unless and until we can find a way to add these two features that did not transfer over (using SHARE) to this 2nd iPhone.

My guess is there is something missing from the SHARE capability when used to transfer camera setup settings to a 2nd iPhone XS. Can anyone offer any help??? thanks…