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Hey man, understand the frustration and the frustration of the users out there. I did as "Cynthia" suggested and reached out to Techsupport.They supplied me with a firmware for the c1 but I had to supply a photo of the device. Fine.It has worked exceptionally well and some of the previous issues I had have also been solved.One thing that didnt work as opposed to original firmware was the ability to set the wifi in the camera when connected via lan, unplug lan, reboot and viola! I had to do it via the scanning of the qr code and putting app on my phone, which worked great.Not here to promote reolink, I just hate ewaste!
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