Posts made by DWW1505_19552833446

My problem is similar to Matt's.

My OS is Win10 Home and Pro 64 bit and have 410WS and C2 cams

On build 15063.138, client versions 7.1.2.44 and 7.2.2.7 display live view and playback view.
On build 16179, client version 7.1.2.44 displays display live view and playback view.
On build 16179, client version 7.2.2.7 does not show a cam view under live, playback or motion detection setup. Video Clip does display a view.

Machines running ATI, Nvidia, and Intel video behave the same. No errors are identifies in the event viewer. The Intel driver on build 16179 rolled back to the version for build 15063 but did not help. The ATI and Nvidia drivers were the same for both builds.
Videos, snapshots, and streaming are the same between the client versions and OS builds.
The Android and Web versions show live and playback views.

In the working cam view situations, the play resolution button which DocHolliday notes does not seem to change any of my cam view appearances.

I suppose this should have been posted on the client group, but this thread seems active.

This thread, https://reolink.com/topic/win-10-display/, in general discussion fixed my problem.

@dominic - Thanks for the fix. Works on Acer R14 laptop.

The problem remains with v7.1.2.44 on an Acer R5-471T-52EE.  No other PCs, a mix of video cards, on site have demonstrated this problem.  Client version v7.1.2.36 does not have this problem on the Acer.  The screen resolution of the Acer is fixed at 1920x1080.

Any update or work-around for this problem?