@joseph_1979 That fixed it! - you sir are a gentleman and a scholar!

@joseph_1979 I have the exact same issue - I have UNhidden the app data folder and there is nothing in it. The app / client will not even start. If I go to processes it is running, but not taking up much power. Nothing ever loads on the screen. I spent $3,200 on Reolink cameras and NVRs - I need a way to remotely monitor them. Please help. I have a Lenovo Neo 30a running windows 11 Pro