@firehouse_489264075415780

Ok here is a workaround:
I opened the app and quickly selected a single camera view and then when it went black, I closed and reopened and then selected a camera channel with no camera on it so that it wouldn't automatically stream. That stabilized it long enough so that I could go to the camera-level settings (gear icon on the top right) and then from there I deselected hardware decoding. I then closed the app and reopened. Previously, I just tried deselecting that without rebooting the app. The cameras now work and I can view all of them on the stream. So, the fix for Reolink (if they ever even do it) is to make the hardware decoding function again.

@firehouse_489264075415780

Ok here is a workaround:
I opened the app and quickly selected a single camera view and then when it went black, I closed and reopened and then selected a camera channel with no camera on it so that it wouldn't automatically stream. That stabilized it long enough so that I could go to the camera-level settings (gear icon on the top right) and then from there I deselected hardware decoding. I then closed the app and reopened. Previously, I just tried deselecting that without rebooting the app. The cameras now work and I can view all of them on the stream. So, the fix for Reolink (if they ever even do it) is to make the hardware decoding function again.

This is still a problem. I have a new laptop that is one week old, everything up to date and using the 8.8.1 client app and I also get the black screen error. The client will go all black as soon as any camera tries to stream and only when that happens. I've also tried to disable hardware rendering and tried every compatibility mode available and it still fails. Is there a new version being developed? This has been a known issue for over 4 months from what I can see on here and that's an insane amount of time for a software bug.