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Hi, I had a same issue with my 823a cams, did not auto track up and down but after downloading latest firmware and manually upgrading [USB local] it’s working now. I noticed my NVR isn’t on latest firmware version as well. Not sure should I update manual my NVR system I’m on 130 but there is newer 148 version out there. Thanks!Make sure you update your cams firmware not NVRS, file looks like:IPC_523128M8MP.804_22011511.RLC-823A.IMX415.8MP.PTZ.REOLINK.pak
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