When I want to download my Time laps recording, I was in my App where the time laps recording are. When I push the view button I get 6 pictueres, when I push one of them, then I get hundreds of pictures, which I now can download individually. Isn't it possible to download them all together, or to download them all together as a time lapse? And how can I download it with the Windows software? Is there a phone number somewhere or anyone who can help directly?

When I have recorded the video in time lapse and press view, a picture with the sentence appears
The video must be fully loaded before it can be played.
What do I have to do now so that the video is fully loaded?

When I want to download my Time laps recording, I was in my App where the time laps recording are. When I push the view button I get 6 pictueres, when I push one of them, then I get hundreds of pictures, which I now can download individually. Isn't it possible to download them all together, or to download them all together as a time lapse? And how can I download it with the Windows software? Is there a phone number somewhere or anyone who can help directly?