Posts made by joelanders85_541485231984826

@joseph-chircop_497308027822318 I have emailed Support but was hoping there was an obvious fix that I was missing before having to go through that rigmarole!

@joseph-chircop_497308027822318 I know that, but the option (which is available in the client for my doorbell which I have recently received) is not showing in the client for the newly installed RLC- 510A - I have the latest firmware and client software.

Hi, Apologies if this is answered elsewhere but I've searched all I can to no avail and I can't find any obvious reason for this (I'm sure there is!) - I've just upgraded my RLC410 to the RLC510 to, I hoped, get access to the ability to fix the FPS to enable higher FPS in night mode to fix some issues I was having with this on the RLC410. I've installed the camera today, checked I am running the latest client and firmware but still the app gives me no option to fix the FPS. Am I missing something blindly obvious here?

Thanks in advance for any advice/support