Having just purchased a 823S2, I am completely baffled to find no tracking in patrol mode, thus severely limiting the turret cam - I mean, why?

As the whole point of motion tracking is to cover more area, not to mention, a camera with a very narrow fov, it makes no sense whatsoever that this be an issue with current models - and yet, that is precisely the state of things

Needless to say, I will not be keeping this camera, though I wish Reolink would be more attentive to such oversights, and for such a capable camera, it doesn't make any sense that such issues continue be brought up by customers - ie, brought-up years ago

We have had a  RLC-823S2 camera for a little while now, and have been struggling with wind, in that the camera will move or shake, even in the slightest breeze.
That said, we spent a considerable amount of time looking into this, and in hopes of finding a solution, and as we were initially under the impression that this was a mounting issue.

Though as it it turns out and after careful inspection, we discovered that it was not the mount at all that is moving, but moreso, the black portion of the turret camera that is moving - and moreso, that it will move with even the slightest wind etc.

For example, even the slightest touch of the turret, will move it back and forth without any resistance whatsoever.
And so, it is obvious that the camera is shaking at even the slightest of movements...

And so I'm wondering if other people with RLC-823S2 cameras can help determine if this is normal with these particular units, or if this camera has an issue that needs fixing?

John

Having just purchased a 823S2, I am completely baffled to find no tracking in patrol mode, thus severely limiting the turret cam - I mean, why?

As the whole point of motion tracking is to cover more area, not to mention, a camera with a very narrow fov, it makes no sense whatsoever that this be an issue with current models - and yet, that is precisely the state of things

Needless to say, I will not be keeping this camera, though I wish Reolink would be more attentive to such oversights, and for such a capable camera, it doesn't make any sense that such issues continue be brought up by customers - ie, brought-up years ago