Posts made by johnse_208786691371151

This was #89502. I will leave the firmware on this one camera if you wish to investigate why this is still happening otherwise I will be putting it back again so it works as I need it to.

This all started for me after they updated from FW 1288_18020701. I have three rlc-420 and one rlc-410 and they all became almost utterly unresponsive after the update with the client. normally taking many retried to eventually connect and this was on a 100Mb business internet connection. They were fine on my own network and my NAS still recorded but i could not access them remotely using the client software, or the app. Support could not help despite trying all manner of fixes. The only fix was to roll it back to 1288_18020701.

I have just tested the latest firmware to see if it had been fixed but alas no. Same fault persists.

The developers need to look at what changed after 1288_18020701 and try to fix it.
For everyone else, If you are still having problems I suggest you request a copy of the old firmware and see if it fixes it for you.