Posts made by johntemp1950_378730092253411

I have the 510a cameras, and also noticed that areas excluded from detection were still detecting people and vehicles (a street and sidewalk in the view, which I excluded from the detection zone). I was advised by support that the detection exclusion feature did not work for people and vehicles. The essentially made the feature for sending notifications to my phone useless due to every passing car or person triggered a notification of motion. It would be nice to see the camera firmware and/or NVR software and other applications updated to all for exclusion of all motion in defined zones. If this feature has been added, or is planned to be added, maybe someone from Reolink will advise. I was surprised to see Cynthia advise updating the firmware. When I followed her link, there was no description of the firmware update suggesting that the motion exclusion of people and vehicles option was added.