@reolink-lorenz have you got any news about the development of the feature? It would be very very appreciated to receive People detection events in Alexa

I bough a couple of RLC-520A with "V2" hardware and I'm very disappointed that no firmware upgrade is available yet.
It's unacceptable that newer hardware has less features than older one. Please Reaolink tell me if/when the upgrade will be available because I'm still in the "return back time window"

Hi @fred, I sent the same email as yours on 7 March 2023 and they quikly replied with this .pak file "IPC_523128M5MP_V2.1228_22082201.RLC-520A.OV05A10.5MP.REOLINK.pak".

I may be wrong but it looks newer than yours!

I don't understand what Reolink is doing with this product but...it looks like a mess!

@reolink-lorenz have you got any news about the development of the feature? It would be very very appreciated to receive People detection events in Alexa

Hi @fred, I sent the same email as yours on 7 March 2023 and they quikly replied with this .pak file "IPC_523128M5MP_V2.1228_22082201.RLC-520A.OV05A10.5MP.REOLINK.pak".

I may be wrong but it looks newer than yours!

I don't understand what Reolink is doing with this product but...it looks like a mess!

I bough a couple of RLC-520A with "V2" hardware and I'm very disappointed that no firmware upgrade is available yet.
It's unacceptable that newer hardware has less features than older one. Please Reaolink tell me if/when the upgrade will be available because I'm still in the "return back time window"