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Me and my partner are having the same problem. We have an A7 Samsung Android and an iphone 6 Apple operating systems. Please can you buy some phones that are Android and Apple OS and start trying to recreate this issue and put up some helpful solutions we can try.Can you tell the community here how big a problem this is i.e. how many users is it affecting and which phones are they using and what are you advising them to do.
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