Posts made by Mouse_589870794760200

@mouse_589870794760200 It is under C:\Users\your_username\AppData\Roaming\reolink

Hi, Yes I did that, but Reolink folder is empty, totally nothing inside. I try reinstalling other version. The result is the same, Reolink folder is empty.

@joseph-chircop_497308027822318 Hi Joseph, I manage to find in another location, but can't find the file to change the "FALSE" value, where is it located?

@joseph-chircop_497308027822318 Also, user setting is blank, nothing inside

@joseph-chircop_497308027822318 Hi Joseph, is window viewer = photo viewer? I search in my taskbar for window viewer, but only photo, camera and paint icon show up. Anyway, I don't see Reolink apps in my graphic option. So, I added it and change "power saving & high performance" both running on GPU instead of "let windows decide". But this 2 option that I selected didn't change anything as Reolink window client still won't open.

@daservices-usa_295488157241547 Thanks for the information I was able to fix my issue the support team contacted me. I will keep what you are saying in mind for the future if this happens again. They released something call beta electron release this seems to have cleared up my issues thanks for your input though.

yeah, can you share the solution, thanks

Hi guys,

I am using window 11 home version on my ASUS Zenbook. I have been using window client V8.8.1 for 6 months without issue. Then suddenly the window client just won't open. "Run as administrator" also doesn't work. Went into task manager to "kill" Reolink also doesn't work.
I then email Reolink for help, I try installing all other version 8.8.4 & 8.8.5, doesn't work as well. So, Reolink send me the older version v7.2.2.33 x64. It works for 1 week, then same thing happen (double click on the apps but it won't open). Reolink then send me their BETA v8.10.1, this Beta version works, but without PTZ function. Of course I understand Beta version is still under trial run, so maybe they are still working on some function. I just won't understand why after 6 months and the apps stop working? Perhaps I updated some window software whenever window prompt me to update, because usually I will click update whenever there is window update. Any suggestion? Thanks