Posts made by patsy_51477333527

lets see, I posted that on Oct 31st 2018, and it is now Nov. 24th 2018...weeks gone by and the people whom I pad multiple hundreds of dollars cannot evidently even find the time to respond on their own forums? Is anyone at this company even trying?

lets see, I posted that on Nov 3rd 2018, and it is now Nov. 24th 2018...weeks gone by and the people whom I pad multiple hundreds of dollars cannot evidently even find the time to respond on their own forums?

i simply took aluminum foil, opened the dome, and wrapped the led portion in aluminum foil. then put a piece of black construction paper in a ring around the lense, and cut a hole into both the foil and the paper for the light sensor. now no more ir glare in the dark, no more reflection off of glass windows if you have it inside/etc. I really look down on reolink for not allowing me to disable it via software, but well, this works.

I do, so far it hasnt broken, but it will 'stick' when trying to focus. to get around that I use the trick of setting the camera movement to 1 in ptz, then hitting zoom ot or in, just tapping it, then when it gets to about the right focus , I mve the camera 1 pixel in some direction which stops the auto focus where it is, hopefully in focus.....then I leave it the way it is until a warmer time of day. 'if' someone wanted to get fancy I imagine you could take a heating coil, like the kin d they use in electric blankets and warm the unit up whenever you wanted, even running it off of the poe line, but well, I do not see the need to 'yet'. it would be cool if they actually implemented a type of sleeve/cover for the camera with that built in though. but it does get down to -20 here, there are a lot of areas that get lower, so not sure how it works there.

Certainly would be a very good feature to have, and since it is optical, I doubt it would be too hard to implement, even if it may be more expensive to put in. That and of course that always desired manual ability to focus in the software, because there are so many problems with auto focusing that would solved if you could just do it manually as well.

seems like you guys have a really long holiday, as no one seems to answer much in the forums even today. when exactly do you come back to work?

completely agree, although i do not have so much of a insect problem, there is a very big problem i think with not being able to turn off the ir leds for this camera. masking it off does work, but it is so ghetto, and just bs. the leds should be bale to be turned off with still allowing the camera to stray in ir mode, there is just no reason not to have that as a feature.

I have the 410 nvr and the 420 ptz and sometimes i watch live what is happening and something will catch my eye, so of course, I will go to replay the footage, right then and there to see what is going on, or went on, and usually the review play wont let me go up to the time to see it. i have to wait for like 15 minutes to pass...and well by that time to see what has went on, my children would of been already dead and my wife raped, or house robbed....this is not a good thing....I really hope there is a way to fix this, so that when i see something 'live' which intrigues me or happens to be a cute girl currently walking by,of interest i can pretty close to immediately go back and see up until that point at least. This lack of being able to do this, with the constant problem of indexing which causes the time to jump and skip when pausing or going back to review are real irritations.

p.s. no i dont not have a wife or children it was a example, and if i did i wouldnt be checking out cute woman.

Does reolink tech even come to these forums? come on this was asked like months ago and no one has answered?
I believe you can go into the settings for the dvr, under'system'>users then click 'add' and setup additional users that way, with different passwords and user levels.

These camera systems and such are not uber cheap...you would think a company would at least have their people paying attention to their own forums.

Besides they have nothing but time to figure things out, it is like sort of what their ob is and what they do continuously. As a programmer I am not s sure what they can do really to show the areas which caused the trigger though honestly. the truth is, motion triggers are done in multiple areas at a time i am sure. I see they do it by a multi grid pattern and displacement of image, ie if one image or more moves into a different grid then it was previously, but it cannot possible save the data of the event continuously I would not think, it is a lot more than merely the information of the image itself, even. you can turn off different areas of the grid though so as not have it triggered for instance by a trees leaves that is in front of the camera and a person for instance is not likely to be.you go to the motion screen and just deselect that area. I am guessing that deselecting it will remove it from the motion consideration anyways. what i am saying is one could if they were getting constant false positives, deselect half of the screen, see if it happens then deselect half of that then half of that and basically narrow down if there is a specific area that is in fact causing a false positive constantly then eliminate it completely.

oops i forgot another major one, and i know others want it done as well...have the ability to turn OFF the IR leds without turning off IR mode. for instance using external IR flood lights placed elsewhere, and disabling the ones on the camera. Why would anyone want to do this you might ask? well...most of us know why....having cameras with what is pretty bright, in the dark red leds in the 890nm spectrum glaring at you through the darkness is a sure way of letting people know where your cameras are, which direction they are facing, etc...which allows them to avoid them, sabotage them,etc.
turn off the lights and no one will spot a camera in the dark that easier to even know they are currently being watched or what direction it is sweeping at. it is just horrible having these red globes glaring at someone in the dark, which can easily be seen from a hundred + feet away. and while we are mention ing it, maybe offer a black or dark colored model that isnt bright white? we all know you want to have everyone see that your product is there for sales purposes, but it just isnt smart. I specifically removed reolink from the casing so people wouldnt know what camera i had and therefor be able to look up its specs easily or its limitations and possible exploits. I do not want anyone to even know i have a camera there and certainly not at night glaring in the darkness.

Hello just updated the firmware i think for my 410, and am disappointed to see none of the things i have previously mentioned to support has been addressed. so I'm putting it here, and hopefully someone will agree and fix things. many of which are simple easy things. I like and enoy your product, except the dvr and its software frankly, which is a shame.

simple things surely:
-when one goes into the ptz settings for the camera, it sets the movement value at a 32 default EVERY time...seriously how hard is it to save the setting from the last time you went in it, so you didnt have to take the time to , in my case, lower it down to 6-7 so it has a reasonable pan speed I feel comfortable with? it isnt difficult at all. I cannot tell you (but I do tell others) how many times, i see something move out of camera shot, and so i ump into the ptz to move the camera and suddenly it jumps super fast across the view at 32 increment spots, or even worse it sticks and keeps spinning past the first 32 increments, and whatever it is i wanted to see blurs past, or is gone by time i can click to lower it 26 times enough to pan over.

-Others have mentioned it the auto focus takes forever...have it save its position and just go to it if you wish. and lets allow a manual adjust too. no real reason not to.

-on mine, when i program a patrol/route, the camera will not move from the left to the right. ever. it only moves left. so if i have it go in its patrol from something to the right then to the left, it goes fine, but if i want it to go to something even the slightest bit to the right in its patrol, it rotates ALL the way around in a circle to get to it.that is absolutely retarded, sorry but it is. and what is worse, is if i manually, 'call' a preset then manually call one to the right it works fine...So I KNOW you have the code for moving it done fine, but it is important to pan back AND forth in zones as a security future, so it needs fixed. I have a 420 ptz btw and have for over a year now.

more difficult fixes surely, but come on, coders are better than this,or should be. I know i am.:
-the indexing is just sloppy when replaying video. if I am scanning past video at for instance 4x, then pause, and then hit play at regular speed or reverse 2x, it often will misindex and move like 20,30minutes or a hour off the point i was watching. this is just horrible if you are not paying attention to the specific time it is, you just get lost in the video, and worse yet miss important seconds which can and often does contain really important video because you do not realize it skipped ahead or behind. I know you guys are security program coders and nit video player coders, but come on....hire someone who is or out source it.

Your products are fine, but seriously the nvr software/reply /lack of ability to do correct patrol paths that can move the camera back and forth withut going in a complete circle is major imo, and not saving the last movement speed is just annoying and should be a real simple thing to fix. Thank you.