I do, so far it hasnt broken, but it will 'stick' when trying to focus. to get around that I use the trick of setting the camera movement to 1 in ptz, then hitting zoom ot or in, just tapping it, then when it gets to about the right focus , I mve the camera 1 pixel in some direction which stops the auto focus where it is, hopefully in focus.....then I leave it the way it is until a warmer time of day. 'if' someone wanted to get fancy I imagine you could take a heating coil, like the kin d they use in electric blankets and warm the unit up whenever you wanted, even running it off of the poe line, but well, I do not see the need to 'yet'. it would be cool if they actually implemented a type of sleeve/cover for the camera with that built in though. but it does get down to -20 here, there are a lot of areas that get lower, so not sure how it works there.

lets see, I posted that on Oct 31st 2018, and it is now Nov. 24th 2018...weeks gone by and the people whom I pad multiple hundreds of dollars cannot evidently even find the time to respond on their own forums? Is anyone at this company even trying?

lets see, I posted that on Nov 3rd 2018, and it is now Nov. 24th 2018...weeks gone by and the people whom I pad multiple hundreds of dollars cannot evidently even find the time to respond on their own forums?

i simply took aluminum foil, opened the dome, and wrapped the led portion in aluminum foil. then put a piece of black construction paper in a ring around the lense, and cut a hole into both the foil and the paper for the light sensor. now no more ir glare in the dark, no more reflection off of glass windows if you have it inside/etc. I really look down on reolink for not allowing me to disable it via software, but well, this works.

I do, so far it hasnt broken, but it will 'stick' when trying to focus. to get around that I use the trick of setting the camera movement to 1 in ptz, then hitting zoom ot or in, just tapping it, then when it gets to about the right focus , I mve the camera 1 pixel in some direction which stops the auto focus where it is, hopefully in focus.....then I leave it the way it is until a warmer time of day. 'if' someone wanted to get fancy I imagine you could take a heating coil, like the kin d they use in electric blankets and warm the unit up whenever you wanted, even running it off of the poe line, but well, I do not see the need to 'yet'. it would be cool if they actually implemented a type of sleeve/cover for the camera with that built in though. but it does get down to -20 here, there are a lot of areas that get lower, so not sure how it works there.

Certainly would be a very good feature to have, and since it is optical, I doubt it would be too hard to implement, even if it may be more expensive to put in. That and of course that always desired manual ability to focus in the software, because there are so many problems with auto focusing that would solved if you could just do it manually as well.

seems like you guys have a really long holiday, as no one seems to answer much in the forums even today. when exactly do you come back to work?

completely agree, although i do not have so much of a insect problem, there is a very big problem i think with not being able to turn off the ir leds for this camera. masking it off does work, but it is so ghetto, and just bs. the leds should be bale to be turned off with still allowing the camera to stray in ir mode, there is just no reason not to have that as a feature.

I have the 410 nvr and the 420 ptz and sometimes i watch live what is happening and something will catch my eye, so of course, I will go to replay the footage, right then and there to see what is going on, or went on, and usually the review play wont let me go up to the time to see it. i have to wait for like 15 minutes to pass...and well by that time to see what has went on, my children would of been already dead and my wife raped, or house robbed....this is not a good thing....I really hope there is a way to fix this, so that when i see something 'live' which intrigues me or happens to be a cute girl currently walking by,of interest i can pretty close to immediately go back and see up until that point at least. This lack of being able to do this, with the constant problem of indexing which causes the time to jump and skip when pausing or going back to review are real irritations.

p.s. no i dont not have a wife or children it was a example, and if i did i wouldnt be checking out cute woman.

Does reolink tech even come to these forums? come on this was asked like months ago and no one has answered?
I believe you can go into the settings for the dvr, under'system'>users then click 'add' and setup additional users that way, with different passwords and user levels.

These camera systems and such are not uber cheap...you would think a company would at least have their people paying attention to their own forums.

Besides they have nothing but time to figure things out, it is like sort of what their ob is and what they do continuously. As a programmer I am not s sure what they can do really to show the areas which caused the trigger though honestly. the truth is, motion triggers are done in multiple areas at a time i am sure. I see they do it by a multi grid pattern and displacement of image, ie if one image or more moves into a different grid then it was previously, but it cannot possible save the data of the event continuously I would not think, it is a lot more than merely the information of the image itself, even. you can turn off different areas of the grid though so as not have it triggered for instance by a trees leaves that is in front of the camera and a person for instance is not likely to be.you go to the motion screen and just deselect that area. I am guessing that deselecting it will remove it from the motion consideration anyways. what i am saying is one could if they were getting constant false positives, deselect half of the screen, see if it happens then deselect half of that then half of that and basically narrow down if there is a specific area that is in fact causing a false positive constantly then eliminate it completely.