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@user_623346741346376_623346741346376 I have the same issue with an 811A. Contacted Reolink support (feb 2024) and after going backwrds and forwards for many e-mails the answer is:"This issue has been collected and reported to our product team. Our engineers are working hard to find a fix and make an improvement in this regard. However, this may take time. Your understanding and patience in this regard will be much appreciated."
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