Posts made by pmcgrinder_513088070992115

swap remove and re-insert battery.

I did that, no change Thanks !

Would you consider to swap both SIM and microSD between the cams? Do you know if the camera was subjected to a harsh environment? Can you verify that there is reception (connection failed) where the cam is installed?

I did swap both sim cards with no luck and both cameras are outside but I would not say harsh. When re installed sim card and put the battery back in I got a connection failed in the beginning but now get "the sim card cannot be recognized"

@joseph-chircop_497308027822318
Thanks for your quick response, I forgot to mention that I did switch Micro sim & sim card into working camera and camera worked fine. Thanks again !

Reolink go camera camera stopped working, I figured it was the sim card so I replaced. After replacing sim card I would get "Connection Failed" I rest camera but still same message. I pulled the sim card out and reinstalled it multiple times and now get "THE SIM CARD CANNOT BE RECOGNIZED" Battery is charged.
I hear the sim card Click when I start up camera but still no luck,
I have 2 reolink go camera's and the other one works fine, seems like the sim card on the broken camera is not correctly installed, the sim card is not "set"in camera. On the camera that works I push the sim card in and it stops on the broken camera I can push the sim card in and it keeps going and can move left to right ? Reolink tech has no answers ??