Had to upgrade firmware. Done! thanks!
Latest posts made by pmcnano
POE died after changing camera resolution.
I just got yesterday a RLC-423, installed it in a pole using only ethernet cable and a Linksys POE+ switch. Everything was working fine until today, I decided to test lowering the resolution to improve performance in my surveillance station (synology).
After I saved the changes the camera restarted and it never came back. I had to take the camera down just to find out that the POE was not working anymore. My POE switch POE light turns on, but the camera is actually not on (not doing the initial 360-degree spin or anything) there's no activity on the network.
Tried plugging the DC adapter and it works just fine.
HOW CAN CHANGING A SETTING BREAK POE?!?!?!
I already sent an email to support, but I'm frustrated.