I just received 2 E1Pros I purchased from reolink.com. I'm experiencing this exact problem with VLANS. The Reolink IOS app works fine when the camera and Iphone are on the same VLAN and subnet. But when I changed the IPhone to connect to an SSID that puts me into a different VLAN and subnet, the Reolink IOS app can't connect to the camera. I have not setup firewall rules that block traffic between VLANS.
I've sent request for help to: https://support.reolink.com/he/en-us/requests/new but have received a reply.
Posts made by ptmoy_273070271135999
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RE: E1 Pro unaccessible from another local subnet after firmware update