Hello,

I am facing the same issue as Bob recently.

I have a RLC-410 poe camera, around 2 years old. Worked fine no issue at all.

About a week or two ago my camera switched ip randomly. Now it constantly disconnects after a random period of time. I have no different settings or anything. I decided it could be a firmware issue so I upgraded to the latest firmware from reolink website. Still the issue is there.

There is no set pattern to when the restart occurs. The camera just resets all settings and defaults to the factory default settings/password ect.

I am about at the end and I am going to buy a new camera soon. At least someone else is having same issue with a reolink camera.

Please can we have some support on this issue as I do like the camera and have had no issues until now.