Reolink updates Learn More
Meet Reolink at IFA 2024! Learn More
Reolink Q&A Learn More
Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.
Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).
This Windows Client version freezes just like its previous versions. No matter which ones I've had in the last 2 years! It doesn't matter whether it's Windows 7, Windows 10 or Windows 11. It doesn't matter whether the operating system was freshly installed and newly installed, the software stops at different times. You have to stop them and look in the Windows Task Manager and also kill the running instances, otherwise you can't restart them!I have 5 external cameras running and 5 internal ones, so a total of 10 cameras. What the software also doesn't like when I switch off a camera, you don't always need all of them. The software then constantly searches for the camera, which also costs system resources. I also have the feeling that the client software then freezes even faster. (if all the cameras are running, there are 10 of them! (to save energy, not all of them are running all the time, I disconnect those where I don't always need them from the power supply) 8 cameras are running right now!)It honestly annoys me, I'm tired of waiting months for a new update and then it's always the same, the software freezes. And nobody comes to me with a new installation, that has nothing to do with it!!! I have it running on different computers and it happens on all windows operating systems. You can't set a time either, sometimes it only runs for 10 minutes, sometimes 2 hours, so that varies.I've also noticed that the client freezes faster when the computer is a little busier in the background.I have no idea, that's not my problem, I'm just a customer and I think before you constantly add any innovations to the badly programmed software, you should first make sure that the software is running stably, and you should also use a button to search for cameras that are already integrated in the client to switch off. The constant search for a switched off camera costs too many system resources.Greetings from Germany!
Welcome Back!
Hi there! Join the Commnunity to get all the latest news, tips and more!