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I suspect that he plan doesn't auto renew in order to get you to return regularly and maybe buy a larger plan.
Connection FailuresThe PC Client cannot hold a connection.Frequent Connection Dropouts. Latest version of the clientWifi signal is strongThe IOS client works fine
I ended up using a USB adapter in a central l9cation and running a 30ft USB cable to each of my cameras and used the supplied microUSB cable to power each camera directly. The solar panels did not charge the cameras sufficiently on cloudy days.
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