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@pdownes2001_384636162646205 hi there, maybe you've found a solution to this, but just in case - I have in the past week (Mar 2022) created custom notifications on multiple phone devices for similar purposes as you outline, which had stopped working since I updated app version. All are android phones running different versions, samsung, moto, optus spirit, zte, aspera.With the sound file you want to be your custom notification sound saved in files on your phone settings, go into settings - notifications - apps - select reolink - ensure that "show notifications" is on - notification categories - into each option in turn and ensure "alert" is active - sound - select your prefered sound file - repeat for each notification category. Now go back into the actual Reolink app - settings - maybe notifications will be an option (on one or two of mine this option was no longer available after update but the custom sound via earlier described process worked for them). Choose Notification sound and select default - I found my sounds didn't work if any of classic/soft/loud were selected - but my customised sounds on each phone are now active for sound alerts. Good luck.
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