@travis_361399438438552
Also detection logic on the PTZ's needs a lot of work when you have any type of road with traffic that you want to ignore. We have a warehouse on a busy highway and we set up a monitor point that puts the road at the top of the monitor position and we ignore any zones at hte top of the image where the road is. The problem is it detects movement and pans to that (sometimes legit and sometimes not) and now that it's off it's monitor position, there's basically no ignore zone or the ignore zone is treated as if it's in it's monitor position, which leads to a lot of weird recordings and, as i said, on a busy road, it detects movement for the next hour until there's 20 seconds or whatever the return time is of dead time on the highway.

Still trying to find the right settings and working with support, but 823A and now this camera, although very cool cameras, end up not being all that useful and functional because of weird detection and ignore logic.

Just got an email from support. As of 12/1/22 you cannot view the alternate stream via the app or the windows program when it is hooked up to an NVR. You can view them directly at the NVR itself, or through a browser connected to the NVR, but from what I see you can't see PIP in the browser. Also, you're viewing the wide angle to figure out what you want to view the alternate surveillance stream on and then you switch the "track" stream and it resets date, etc. so you have to go searching for the same video on the "track" stream again. VERY cumbersome.

They say they are working on the software, but currently this seems like a major shortcoming. At least it is recording the alternate stream, just you gotta go on a fishing expedition twice to find what you want.