I have several trackmix poe ptz's at my house and they work fine on the new update (8.10.4) pc app. I am using both Windows 10 and 11 with zero issues. I recently installed 2 trackmix poe's at my brother's house and neither has ptz controls on the pc app (8.10.4). His PC is Windows 10. I uninstalled and reinstalled the app several times to no avail. All ptz's have the latest firmware. Thanks in advance.
