Best posts made by user_653223226212358_653223226212358

@joseph-chircop_497308027822318
Contacted the global support team and received a response and new firmware within 1 business day.

After upgrading to firmware v3.1.0.1584 22120967 v1.0.0.30 the results are much better:

• The person auto-tracking in daylight is better now.
• Night time intruder detection is significantly improved with the new firmware!
• No lost connections were observed at nighttime configuration.

I didn't need any additional IR lights for the improvements, the firmware upgrade made the improvement.