Hi.

I have a Trackmix LTE set up and working at home prior to installation on a fishery. Everything is working fine apart from the alarmed snapshots sent via email. The majority of photos taken are on average 50KB in size with very poor contrast (way too bright), about 10% of the photos taken and emailed are about 850KB and perfect. Does anyone know if there is a setting I'm missing here (I've looked to no avail) to ensure that any photos taken are useable?

Examples of the two types of photos below.

@joseph_1979 Many thanks, Raised the issue with Reolink support as suggested.

Reolink Trackmix 3G/4G LTE. Charging issues. Outside temperature has been +3 Celsius for the past two days, bright sunlight. The unit charging indicator is showing as green (fully charged) when the indicated charge on the user interface shows 57%.

Tried to charge with a power bank, indicator shows orange (charging) for a second and then switches to green (fully charged).

However, if I remove the small panel on the unit (that's a PITA when the camera is in a remote location, 65 miles away), switch the camera off and back on again, all is well and the camera starts to recharge using either the solar panel or the power bank. Remotely rebooting the camera does not have the same effect, it has to be manually turned off and back on again.

Anyone else with the same issue or found a workaround?